You can go to my.lifeway.com and select Digital Library. Scroll down to your simulcast cast item and click Access next to it:
Alternatively, you can log in to live.lifeway.com using the email address associated with your purchase. Ensure you select the correct event option (e.g., with or without worship).
Once logged in, you can access printable materials and event information. Links for promotional and Event Day materials are available on the left side of the event page.
Troubleshooting Common Issues
Event Not Showing in Your Account: Ensure you are logged into the account used for the purchase. Digital purchases are tied to the specific Lifeway account used at checkout.
Access Issues: If prompted to purchase again, verify that you are selecting the correct event option and logged in with the correct email address.
Countdown Timer Displayed: A countdown indicates when your digital access will begin, which may differ from the live event date.
Event Expiration and Availability
Access Duration: Digital access is typically available for a specified period. For example, some events may be accessible until midnight on April 30, Central Time.
Simulcast Expiration: Access to simulcast events may end at 12:01 a.m. on the specified date, meaning the last full day to view is the day before.
Purchasing Additional Digital Access
Post-Event Digital Access: If you didn’t purchase digital access initially, you can buy a Digital Access Pass after the event. This pass provides on-demand access starting the Wednesday after the event and remains available for 14 days.
Group Tickets: Each attendee must purchase their own Digital Access Pass for individual use. Share the purchase option with group members if needed.
Next, select View Digital Event on your event image. If you don't see the View Digital Event option, make sure you are logged in.
