Lifeway's Policies on Free Shipping and Delivery Timelines
At Lifeway, understanding our shipping processes and delivery timelines ensures a smooth experience for customers. Below, we outline key details regarding free shipping eligibility, standard shipping processes, and the factors affecting your delivery timeline.
Free Shipping Eligibility
Equip & Save includes free standard shipping on qualifying orders of $100 or more.
Free shipping applies only to qualifying products, and eligibility may vary by item. Lifeway.com product pages identify whether an item qualifies.
Certain products and services may not qualify for free shipping.
Free shipping is available only for products shipped within the contiguous United States.
*The UPS Service Guarantee does not apply to shipments that are delayed due to causes beyond UPS's control including, but not limited to: the unavailability or refusal of a person to accept delivery of the shipment, acts of God, natural disasters, war risks, acts of terrorism, acts of public authorities acting with actual or apparent authority, acts or omissions of customs or similar authorities, authority of law, insufficient information provided by a customer, Hazardous Materials packages improperly offered for transport, the application of security regulations imposed by the government, or otherwise applicable to the shipment, riots, strikes or other labor disputes, civil unrest, disruptions in national or local air or ground transportation networks (including, but not limited to, UPS's transportation network), disruption or failure of communication and information systems, and adverse weather conditions.
Standard Shipping Process and Timelines
When choosing our free standard ground shipping option, here is what to expect:
Order Processing: Your items will be picked and packed, which typically requires 1-2 business days after your order is placed. Please note, weekends and holidays are not considered business days.
Delivery Timeframe: Once shipped, standard ground deliveries generally take 2-6 business days to reach their destination, depending on your location.
Understanding Delivery Delays
Estimated delivery windows shown during checkout include both order processing and transit time. Factors that may extend these dates include: Weekends or public holidays, as these do not count toward processing or shipping time.
Busy periods, such as holiday seasons, which can lead to delays.
Special circumstances requiring additional attention.
If faster delivery is required, using expedited shipping methods during checkout can ensure your items arrive sooner.
Summary
Lifeway aims to provide clear and accurate information about shipping policies. Knowing the detailed processing and shipping timeframes, as well as planning around weekends and holidays, can help optimize the timing of your order’s arrival. If you have further questions or specific requirements, please contact Lifeway customer support for assistance.
For questions, please chat with us, call (800) 458-2772, or email customerservice@lifeway.com.
Related Topics
How to track your order
Expedited shipping methods
Managing shipping addresses and preferences