Lifeway's Policies on Free Shipping and Delivery Timelines
At Lifeway, understanding our shipping processes and delivery timelines ensures a smooth experience for customers. Below, we outline key details regarding free shipping eligibility, standard shipping processes, and the factors affecting your delivery timeline.
Free Shipping Eligibility
Products in the books, Bibles, VBS curriculum, and church supplies categories on lifeway.com qualify for free shipping with a minimum order of $50 with Standard Ground shipping.
Only products shipped within the Contiguous United States qualify.
Does not apply to Bible study books, VBS promotional, decorations, accessories, apparel, outreach, custom shirts or Print On Demand products. If products outside of these categories are included in your order, shipping charges will apply for these products. For more information or questions, please call (800) 458-2772 or email customerservice@lifeway.com.
Standard Shipping Process and Timelines
When choosing our free standard ground shipping option, here is what to expect:
Order Processing: Your items will be picked and packed, which typically requires 1-2 business days after your order is placed. Please note, weekends and holidays are not considered business days.
Delivery Timeframe: Once shipped, standard ground deliveries generally take 2-6 business days to reach their destination, depending on your location.
Understanding Delivery Delays
Estimated delivery windows shown during checkout include both order processing and transit time. Factors that may extend these dates include:
Weekends or public holidays, as these do not count toward processing or shipping time.
Busy periods, such as holiday seasons, which can lead to delays.
Special circumstances requiring additional attention.
If faster delivery is required, using expedited shipping methods during checkout can ensure your items arrive sooner.
Summary
Lifeway aims to provide clear and accurate information about shipping policies. Knowing the detailed processing and shipping timeframes, as well as planning around weekends and holidays, can help optimize the timing of your order’s arrival. If you have further questions or specific requirements, please contact Lifeway customer support for assistance.
Related Topics
How to track your order
Expedited shipping methods
Managing shipping addresses and preferences