Checkout
Need Help checking out? Common questions and Product Help
By Rebekah and 4 others5 authors32 articles
- How do I know if I have a physical or digital item in my cart?
- How do I purchase for myself or organization?
- What if my method of payment isn't working?
- How do I use a promo code?
- Will my order receive free shipping?
- What are Lifeway's policies on free shipping and delivery timelines?
- I am concerned about Online Security. Is your Online Catalog secure for purchasing?
- How do I place an order to ship to a prison/correctional facility?
- I placed an online order and did not receive an email confirmation, why?
- Why does my sales tax say estimated?
- I am an International customer, am I responsible for any taxes , duties, or brokerage fees associated with my order from Lifeway?
- I am ordering online using a Military APO/FPO Address and do not see an option to enter this information. Can you help me?
- After submitting my order online, how do I know that my order has been received?
- Why can't I enter my order online using my account number and PIN number?
- Why do we have more than one site (address) to ship to on the Internet?
- Why is my actual tax charge different than what the receipt said?
- How will I receive an invoice when I make a purchase on a Lifeway website using my credit card?
- How to use a promo code
- Am I able to order other non‑Autoship products along with my curriculum products?
- What if I'm not affiliated with a church?
- How do I print a copy of my order while ordering online?
- Do you offer discounts for International Mission Board missionaries?
- How can I, as an individual, order on Lifeway.com?
- If placing an order through Lifeway.com, what is the normal processing time?
- Where can I get coupons to use at Lifeway?
- Can I use a Lifeway gift card for an online order?
- Why does my order say "Processing"?
- How do I change the shipping method for my Sunday School order that I placed using the Dated Order Form?
- Can I edit my online order after it has been submitted?
- How do I purchase an item as a gift?
- Will my online order be secure?
- How can I resolve checkout issues on Lifeway?