Checkout
Need Help checking out? Common questions and Product Help
By Rebekah and 4 others5 authors31 articles
How do I know if I have a physical or digital item in my cart?
How do I purchase for myself or organization?
What if my method of payment isn't working?
How do I use a promo code?
Will my order receive free shipping?
What are Lifeway's policies on free shipping and delivery timelines?
I am concerned about Online Security. Is your Online Catalog secure for purchasing?
How do I place an order to ship to a prison/correctional facility?
I placed an online order and did not receive an email confirmation, why?
Why does my sales tax say estimated?
I am an International customer, am I responsible for any taxes , duties, or brokerage fees associated with my order from Lifeway?
I am ordering online using a Military APO/FPO Address and do not see an option to enter this information. Can you help me?
After submitting my order online, how do I know that my order has been received?
Why can't I enter my order online using my account number and PIN number?
Why do we have more than one site (address) to ship to on the Internet?
Why is my actual tax charge different than what the receipt said?
How will I receive an invoice when I make a purchase on a Lifeway website using my credit card?
How to use a promo code
Am I able to order other non‑Autoship products along with my curriculum products?
What if I'm not affiliated with a church?
How do I print a copy of my order while ordering online?
Do you offer discounts for International Mission Board missionaries?
How can I, as an individual, order on Lifeway.com?
If placing an order through Lifeway.com, what is the normal processing time?
Where can I get coupons to use at Lifeway?
Can I use a Lifeway gift card for an online order?
Why does my order say "Processing"?
How do I change the shipping method for my Sunday School order that I placed using the Dated Order Form?
Can I edit my online order after it has been submitted?
How do I purchase an item as a gift?
Will my online order be secure?