Your Ministry Grid church is your learning and teaching content. It controls who has access to digital curriculum, training content, and your organization's Ministry Grid space.

Your Lifeway church account is your church's purchasing identity. It owns your subscriptions, holds your billing, stores your tax exemption, and keeps everything accessible no matter who's on staff.

You need both. And now, you can connect them directly inside Ministry Grid.

The Sync Church Account feature is available from the Church Management page in Ministry Grid. Ministry Grid will automatically display a matching Lifeway church account that you are linked to. If you're not linked, you can create a new account.

Once synced, your church's Lifeway account number is connected to your Ministry Grid org. Subscription transfers, billing management, and future platform features will work across both systems automatically.

If you're already a purchaser or admin on a church account: Review the account name and number shown. If it's correct, confirm and sync. Takes about 10 seconds. Your Ministry Grid name will update to match the church account.

If no match or wrong account: Select "Not the right account?" to select for an existing church account by your 10-digit account number, or create a new one. Takes 2–3 minutes.

When a subscription is tied to one person's account, it leaves with them — or stays active under someone who no longer works at your church. A connected church account means you add the new kids director, remove the previous one, and your ministry keeps running without a gap. No shared passwords. No locked-out accounts.

Common scenario this prevents: "Our previous children's director had the subscription in her name. She left in August and we lost access to our content right before the new quarter started."

Once your accounts are synced, any subscription currently owned by an individual can be transferred to the church in a few steps. The subscription belongs to the church permanently — billing, renewal reminders, and access all move to the org.

How to transfer an existing subscription →

Every Lifeway purchase your church makes — curriculum, VBS supplies, Ministry Grid subscriptions — appears under one account. Your finance team can pull invoices and review order history without chasing receipts from individual staff members.

Upload your tax exemption certificate once to your church account. Every future Lifeway purchase applies it automatically — no forms at checkout, no reimbursements to process after the fact.

Your church's 10-digit account number works across all Lifeway interactions. Once synced with Ministry Grid, it connects your church's purchasing history, subscriptions, and customer service — under one church identity.

Church accounts include access to a dedicated customer success representative — someone who knows your church's context when something goes wrong mid-curriculum volume.

You'll have the option to create one. It takes about 2–3 minutes. Your 10-digit account number is issued immediately by email — save it for future Lifeway interactions.

Create a church account →

No. Once your accounts are connected, you can transfer any individually-owned subscription from the subscriptions page without canceling. During the transfer you choose the billing contact and payment method going forward.

Contact our support team. The sooner you reach out, the easier it is to resolve before a renewal date passes.

Select "Not the right account?" in the sync modal. You can search for the correct account using your church's 10-digit account number, or create a new one if your church doesn't have an account yet.

Yes. Personal and church accounts are separate. Your personal account stays yours — the church account is the org-level identity for your church's purchases and subscriptions.