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🫸 I Keep Getting Logged Out?

Login verification pop ups, login issues, pop ups, logout, kicked out

Holly avatar
Written by Holly
Updated over a week ago

πŸ’‘ Breakdown of login issues

If you're having trouble logging in, it’s most likely due to using your account across multiple devices or tabs.

πŸ’‘ Tips

  • You can only be logged into one device or browser tab at a time.

  • Each account is for individual use only, sharing may cause auto log-outs.

πŸ’‘ How To Fix


1. Close all other tabs or devices.
2. Log back in on just one device or tab.

3. It’s always best to use a single, updated browser (new Google Chrome is our top pick) and avoid logging in from school and home devices at the same time.

πŸ’‘ Common Questions

✨ Can I share my account with my sibling or friend?


No, each account is for one student only. Sharing can cause technical issues and logouts.

πŸ’‘ Top Tip


Always log out on one device before switching to another, as it keeps things smooth and stress-free!

πŸ’‘ Important


Having your account open in more than one place will cause login issues.

πŸ’‘ Still Need Help?

  • We’re always here to help! Take a look at related articles

  • Or hit the orange avatar on the bottom right.

Have the best day ! 😊

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