π‘ Breakdown of login issues
If you're having trouble logging in, itβs most likely due to using your account across multiple devices or tabs.
π‘ Tips
You can only be logged into one device or browser tab at a time.
Each account is for individual use only, sharing may cause auto log-outs.
π‘ How To Fix
1. Close all other tabs or devices.
2. Log back in on just one device or tab.
3. Itβs always best to use a single, updated browser (new Google Chrome is our top pick) and avoid logging in from school and home devices at the same time.
π‘ Common Questions
β¨ Can I share my account with my sibling or friend?
No, each account is for one student only. Sharing can cause technical issues and logouts.
π‘ Top Tip
Always log out on one device before switching to another, as it keeps things smooth and stress-free!
π‘ Important
Having your account open in more than one place will cause login issues.
π‘ Still Need Help?
Weβre always here to help! Take a look at related articles
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Have the best day ! π