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🔧 How Do I Fix Tech Issues?

Website Lags, Login Issues, Problems Saving Information or Bugs? We've got you!

Holly Chalmers avatar
Written by Holly Chalmers
Updated this week

Stuck on a Tech Issue? We’ve Got You Covered! 🤓

Hey! We totally get how frustrating tech troubles can be, but no worries—we’re here to help you get back on track in no time. 🚀

Site Issues ?

Try These Steps:

  1. Use Chrome instead of Safari

  2. Update your software (like iOS or macOS) to ensure compatibility.

  3. Use an incognito or private window in Google Chrome to log in.

  4. Clear your cache and data for a clean start.

  5. Make sure you’re logged in on just one device at a time (this is so 200 students don't have one login 🤣).

  6. Switch to your newest device for the best experience.

Login Issues ?

1️⃣ Try using your parent's email or any other emails you may have !

2️⃣ If you click Login/Register and it takes you to a memberships page, click Login/Register again!

3️⃣ Please note that unpaid users now have to get a membership in order to access the site! 🥹 So if you are an unpaid user, please sign up for a membership to login ! 🤩

Keep smashing your studies, and have an amazing day! 😄

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