Control what role and access new team members receive when they join your Space through join links or SSO.
Only Admins can configure New User Access.
What is New User Access?
New User Access settings determine which Portals new team members automatically receive access to when they:
Join via a join link
Sign in through SSO (if enabled)
Join with an approved email domain
This is useful for:
Onboarding new team members to common resources
Providing immediate access to company-wide brand assets
Creating default starting points for different teams
New user access can only be configured with the Member role. If you need to add Admin or Content Managers to your Space, please invite them directly with those roles.
How to configure New User Access
Go to your Space settings
Find New User Access under Access Controls
Click Edit
Choose the portals new members should be added to automatically
Save your changes
Best practices
Add new Members to an onboarding Portal with company-wide resources
Regularly review your new user access settings as your team grows
Consider creating a dedicated Portal for all new members
