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Download Requests for Portals

Control how visitors can download content from your Portal.

Edward Boatman avatar
Written by Edward Boatman
Updated today

Control whether visitors can download assets from your Portal. When you enable download requests for a Portal, those settings apply to all Kits accessed through that Portal.

Only Admin and Content Managers can configure Download Requests for Portals.

Download requests are only available on the Enterprise plan.

Learn more about download requests: What are Download Requests?

Enable download requests

You can configure download requests for your Portal in the Portal Share Settings.

  1. Open your Portal

  2. Click the Share button

  3. Enable public access

  4. Toggle on Download Requests

  5. Select your approval mode:

    • No approval required

    • Portal-level approval

    • Per-asset approval

  6. Save changes

How Portal settings work with Kit settings

Both Kits and Portals can have download requests configured. When both are enabled, Portal settings take precedence for all Kits accessed through that Portal.

This allows you to:

  • Apply consistent download policies across multiple Kits

  • Override individual Kit settings for Portal visitors

  • Maintain different access rules for direct Kit access vs Portal access

Learn more

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