What is a Task in Liscio, and why can I only assign the Task to one person?
A Task in Liscio lets you assign an action item, ask a question, or collect files from a client, with automatic reminders until it's completed. Each Task is limited to one assignee to maintain clear accountability. If you need responses from multiple people, consider using the Requests feature instead.
Why Assign Tasks to One Person?
Assigning a Task to multiple contacts can create confusion about responsibility, so we only allow for Tasks to be sent to one person at a time. For example, if you request last week's payroll information from both the Office Manager and Billing Receptionist at a dental office, each might assume the other will handle it. Our research has found that this can lead to delays or extra follow-up work to get the information on time. Liscio's approach ensures clear accountability, streamlining communication and reducing follow-ups. If you really need to send a Task to multiple people, try using our Requests feature.