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Setting Up eDocs

Setting Up eDocs

Liscio Support avatar
Written by Liscio Support
Updated this week

Warning: Do NOT add the "Do Not Reply" support team as your Adobe Admin.

Step-by-Step Setup:

  1. Select the ellipsis (three dots) in the lower-left corner.

  2. Select AdminIntegrations.

  3. Select Create Adobe Account.

  4. Select the employee with the correct email address for the connection.

    Learn how to set up an Adobe account with an email alias here.

  5. Select Create User.

    Note: If you see the error "USER_EXISTING" or "INVALID_ACCOUNT," the email has already been used for another Adobe account and cannot be used.

  6. You will receive two emails from Adobe.
    Open the email titled Your Adobe Sign Account.

  7. Create a password for the new Adobe account.

  8. Navigate back to Liscio and select Connect.

  9. You will be redirected to the Adobe sign-in page.

    1. Sign in.

  10. Adobe will prompt you to Allow Access.

    1. Select Allow Access.

  11. After allowing access, you will be returned to Liscio, and the account will show as Connected.

  12. Navigate to Admin → Employees, locate the Adobe Admin employee you just created, and archive the employee.

    1. Archiving prevents users from messaging or assigning tasks to this employee but will not impact your Adobe integration.

Note: If you need to change the Adobe Admin, please see this article.

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