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Smart Tax Organizer FAQs

Liscio Support avatar
Written by Liscio Support
Updated over 2 weeks ago

What are Smart Tax Organizers?

Smart Tax Organizers are client-friendly, mobile-ready tax organizers that:

  • Include guided questions and automated follow-ups

  • Are customized based on each client’s prior-year tax return

  • Help reduce prep time by up to 76%

  • Increase completion rates to 60% or more

  • Let you track client progress in real time—no need to wait for full submission

What Tax Software Is Supported?

Smart Tax Organizers work with:

  • UltraTax CS (Thomson Reuters)

  • CCH ProSystem fx Tax (Wolters Kluwer)

  • CCH Axcess Tax (Wolters Kluwer)

  • Drake Tax (Drake Software)

  • Lacerte (Intuit)

  • ProSeries (Intuit)

How Are Organizers Personalized?

Each organizer is generated based on the client’s prior-year data.


Only relevant questions are shown, reducing confusion and making the process faster for your clients.

The full prior-year organizer is included at the top of the form for reference or printing.

Can I Choose the Type of Organizer?

Yes! You can choose from three templates:

  • Simple

  • Standard

  • Comprehensive

Use the right one for each client based on their needs. All templates are designed to:

  • Improve response rates

  • Save your team time

  • Increase client satisfaction

How Do Clients Complete the Organizer?

Clients can fill out organizers on:

  • Web browsers (desktop or mobile)

  • Mobile app

  • Tablet

Key features:

  • Answers auto-save, so clients can switch devices anytime

  • Clients can upload files or mark questions as N/A if not applicable

  • Clients can scan paper docs directly from their phone—Liscio converts them to PDFs

If a client submits by mistake, you can reopen the request.

How Do I Send Organizers?

  1. Export organizers from your tax software

  2. In Liscio, go to the Requests page

  3. Select +Import to upload them in batches

How Can I Track Client Progress?

As clients answer questions, Liscio shows real-time updates—no need to wait for full submission.
You’ll see:

  • Their responses

  • Uploaded files

  • A progress bar showing how much they’ve completed

Can I Use Smart Tax Organizers for All Clients?

Yes! Smart Organizers work for:

  • Traditional clients who prefer full organizers

  • Busy clients who want fewer questions

  • Mobile-first clients who want to complete things on the go

You can even support paper clients by entering answers, uploading files for them, and keeping their organizer progress up to date.

How much Do They Cost?

  • $5 per organizer

  • Rollover Protection: If a client never opens the organizer and you recall it, you’ll be credited automatically

How Are They Billed?

Organizers are billed:

  • As they’re sent

  • Or by pre-purchasing credits

Rollover Protection ensures you only pay for what gets used.

Can I Export the Completed Organizer?

Yes! You can export the completed organizer and all uploaded documents as a ZIP file.

The export will appear on your Files page once it’s ready.

Can I Use This With GruntWorx, CCH Flow, or Lacerte Tax Import?

Yes! Files exported from Smart Tax Organizers can be imported into your tax workflow tools.


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