When you make a payment with Livble, you’ll see a status next to each installment in your dashboard. These statuses are there to let you know exactly what’s happening — whether your installment is scheduled, processing, completed, or needs your attention.

Below we’ve listed each status you might see, the exact message that appears in your Livble dashboard, and what it means for you.

Message:
“Your payment is upcoming. This payment will be debited from your account on [Installment Date] at 2 PM ET. Please ensure you have sufficient funds in the linked account.”

What it means:
Your installment is set up for the date shown, but it hasn’t started yet. Make sure your account has enough funds so it can process successfully.

Message:
“Your payment is processing. This payment will be debited from your account on [Installment Date] at 2 PM ET. It can take 2–3 business days to clear.”

What it means:
Your installment is confirmed for a future date and is preparing to run. The debit hasn’t happened yet.

Message:
“Your payment is processing. This payment was debited from your account on [Installment Date] at 2 PM ET. It can take 2–3 business days to clear.”

What it means:
Your installment has already been pulled from your account and is currently clearing. Keep your account funded until processing is complete.

Message:
“Congrats! Your payment went through, you’re on track!”

What it means:
Your installment cleared successfully—no further action needed.

Message:
“Your first payment of [$Installment Amount], together with a [$Fee Amount] fee, will be debited on [Scheduled Installment Date] between 2–3 PM ET. Please make sure you have enough funds in your account so the payment can process successfully.”

What it means:
Your first installment is scheduled for the date shown but hasn’t been debited yet.

Message:
“We couldn’t process your payment due to technical issues. Please initiate the payment from the home screen or contact support.”

What it means:
There was a system error on our end. Retry the payment or contact Support if the issue continues.

Message:
“Your linked account does not have sufficient funds. Please initiate the payment again once your account has enough to cover the payment.”

What it means:
We attempted the debit, but your bank account didn’t have enough funds.

Message:
“We’re experiencing connectivity issues with your bank. Please make sure your bank is connected in the payment methods tab from the menu bar, then initiate the payment from the home screen.”

What it means:
Livble couldn’t connect to your bank to process this installment. Reconnect your bank in Payment Methods, then retry the payment from your dashboard.

Message:
“Your payment has failed due to insufficient funds. Please re-initiate the payment from the home screen, and be aware that future failures will result in additional fees and can affect eligibility. Please ensure you maintain a sufficient balance for future transactions.”

What it means:
The installment was debited from your bank but then returned due to insufficient funds. You’ll need to retry, and keeping enough balance helps avoid fees or eligibility issues.

Message:
“Your payment was rejected by either you or your bank. Please contact your bank to resolve this issue immediately in order to remain in good standing, and be aware that future failures will result in additional fees and can affect eligibility.”

What it means:
The payment was actively declined. You’ll need to work with your bank to resolve it.

Message:
“Your payment is late. Please initiate the payment from the home screen.”

What it means:
The due date has passed and the installment was missed. You’ll need to retry it manually.

How long does “Processing” take?
Typically 2–3 business days, but timing can vary depending on your bank.

What if my installment is still “Processing” after 3 business days?
Reach out to Livble Support and we’ll check the status for you.

What should I do if an installment fails?
If an installment fails, retry it from your dashboard. If you’re unsure why it failed, or if you can’t resolve it immediately, contact Support right away so we can help prevent delays.