LiveRecover lets you offer customers a free or discounted product when they abandon checkout with specific items in their cart. You choose what triggers the offer and what they receive, plus the quantity and discount amount. The discount code generated by the flow applies everything at checkout automatically.
A few examples of what you can set up:
Buy 1, get 1 free
Buy 2, get 1 free
Buy any t-shirt, get a hoodie 50% off
Buy from your summer collection, get any hat 25% off
Step 1: Create a new flow
Go to Flows and click New Flow. Select Abandoned Checkout as the flow type.
Step 2: Select the Free Gift discount
Scroll to the Discount section and choose Buy X, Get Y from the dropdown.
Step 3: Set what customers need to buy
Under Customer Buys, choose a product or collection that triggers the offer. Any active product or collection from your store works.
Set the quantity. Use 1 for a classic Buy 1 Get 1, 2 for Buy 2 Get 1, and so on.
Step 4: Set what customers get
Under Customer Gets, choose the product or collection they'll receive. This can be the same as the trigger (for BOGO) or something different (for cross-sell offers).
Set the quantity and the value mode:
Free: customers receive the item at no cost
Percentage off: customers receive the item at a discount (e.g. 25%, 50%)
Step 5: Save
Click Save to activate the flow. Customers who abandon checkout with matching items in their cart will start receiving the offer.
How Buy X Get Y Works
A customer adds products matching your trigger to their cart and abandons checkout.
LiveRecover sends an SMS with a unique discount code that unlocks the offer.
If the customer returns, the code applies at checkout. The gift product has to be added to their cart for the discount to apply automatically.
If you have any questions, feel free to email us at support@liverecover.com.