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FAQs
Find answers to your most common questions
How Do I Set Up A/B Testing?
What is the difference between our Dynamic & Custom Codes?
How can I edit the agent responses?
How can I leave feedback for a conversation?
Can I export my conversations, orders, insights, etc?
Can I use LiveRecover with another SMS App?
Why aren't my customers receiving messages?
When does a customer receive the abandoned checkout message from your team?
How do agents answer my customers' questions?
What hours do messages go out to my customers?
Why is my shop not currently supported by LiveRecover?