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Can I cancel orders or issue refunds myself
Can I cancel orders or issue refunds myself
Updated over 4 months ago

Can I cancel orders or issue refunds myself

Using the order management system, you can also cancel orders and issue refunds for individual orders. We recommend using the order management system when you need to cancel free orders, such as participant registrations or organizer orders.

In the case of an event cancellation or rescheduling, you can still direct refunds to Liveto’s customer service. Be particularly careful when using the order management system, so please review its instructions in detail here: Order Management Instructions.

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