To return your order, you will need your order number. If you need help to find it back, you can check this guide: How to find back my order ID?

Which product would you like to return?

This will open our return form. If you're still in the 100 days window, you will be able to get your return label (non pre-paid) to return your order for refund:

☞ To reach out to us, you can click the button in the bottom right corner of your screen to open our messenger. Then, click on "Send us a message".

Please remember you had a 100-day money back guarantee: orders that were placed more than 100 days ago are not eligible for return.

Get more help:

How to find back my order ID?

What is the 100-day Money Back Guarantee?

Will I have to pay return shipping fees?

How do I return an order placed on Amazon?

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