What AI Emails do
AI Emails help you write clear broker emails faster.
LoadOps uses your load details and email template to send a broker email for you, so you spend less time typing and more time booking.
With AI Emails, you can:
Generate a full broker email from the load in a few seconds.
Fill in missing details like rate, pickup, delivery, and commodity.
Keep a consistent email structure and tone across your team.
1-Click Emails vs AI Emails
LoadOps gives you two ways to email brokers inside DAT:
1-Click Emails
Use your saved template and basic load details to send a standard email fast. Best for simple, repeated outreach.
AI Emails
Let AI send the email for you based on the load missing details and your template. Best when you want more context, complete details, or tailored wording.
You can switch between 1-Click Emails and AI Emails on the same load.
How AI Emails work
Open a load in DAT
Open the LoadOps sidebar and select the load you want to email about.
Choose AI Email
Click the AI Email option in the email panel.
Let AI send the email
LoadOps pulls in your template and load details (lane, dates, rate, etc.) and uses AI to generate a complete email. It goes out through the Gmail/Outlook account you connected in setup.
What AI can and cannot do
AI Emails are designed to assist you, not replace you. You stay in control of every email that goes out.
AI can:
Send emails based on the load and your template.
Fill in missing load details in the email body.
Help keep tone and structure consistent.
AI cannot:
Book loads on your behalf.
Send emails automatically
Make changes to your DAT account or load board settings.
Best practices for AI Emails
Start from a solid template. The better your base template, the better your AI drafts.
Scan for key numbers. Double-check rate, dates, and locations before sending.
Use AI for the heavy lifting, not the final call. Treat AI as a fast assistant, not an automatic sender.
If something in the AI draft doesn’t fit your style or the lane, overwrite it. The final decision is always yours.