When you "proceed" your Athena application, you are directed to OMNI.
OMNI is actually the first layer of the Athena assessment process. As a valued partner, you are given access to OMNI to participate in the assessment.
The first step is to complete a couple of "action items" that are part of the Athena assessment.
During the assessment itself, you can use OMNI to view:
any new action items Athena has set for you (eg followup questions, requests for documents)
track the status of the application, and see a history of all your interactions with Athena on this app
For now, to finalise your submission, there are a couple of final steps to complete before Athena will be able to assess your application.
If you are still on the Loanapp screen, Click on "Proceed to OMNI".
On the OMNI screen you will see:
is the name of the Application you are working on
is the status - currently in "Waiting - Broker Supporting Docs Upload"
is the Process that is ready for you to complete
is the Action, within the Process, that you need to complete.
Finalise your supporting documents
Click on the action item (number 4):
This will take you to the action screen which describes the requirement (to upload and finalise supporting documents).
To go to Supporting Documents, click on "Go to Supporting Docs":
This takes you through to you supporting docs checklist for this application:
Here you can upload documents, split, combine and edit (eg redact) documents; and then attach documents to satisfy checklist items. For a full run-through of supporting documents functionality, click here.
Note that your work here is actually uploading your supporting documents directly into Athena's supporting documents engine. Because of this, there is no need to submit.
When you have uploaded and attached all your supporting documents, the way you tell Athena the documents are ready is to go back to the Omni dashboard, and complete the Action item.
To do this, click Pass. Note that you can add comment if you wish:
This is the same as 'submitting' your supporting documents. You have now told Athena your Supporting documents are ready to support the assessment.
When you "Pass" this task, the action item will be completed. This then triggers once last task to be allocated to you to finalise submission, Loan Suitability.
Loan Suitability
When you have completed the supporting docs action item, you will note it is now "Complete" (1) on your task list; and you now have a second Process waiting to be completed (2). Within this process, there are two action items:
The two new outstanding action items are either/or questions for Loan Suitability.
You will only need to do the one that applies to your submission.
You need to choose either the Purchase or Refinance task, depending on your application purpose.
When you open the appropriate action item, there are some final questions to answer in the Checklist on screen:
When you have answered the questions, Click "Pass" to complete the action item.
Well done! When you have completed this Loan Suitability check, you are now 100% submitted to Athena, and you can expect approval or feedback shortly.