Yes, reviews do get removed automatically by Google.

This is generally due to IP address issues (multiple reviews for the same network location) or when the review contains a word Google doesn’t like, such as profanity or racial terms.

The review filter runs periodically and takes down a number of reviews at once that are deemed illegitimate. The filter does not run in real-time which means businesses could have a review stick to their listing for months and then vanish at the same time as several other reviews.

You can mark reviews as being removed directly in the ReviewsInbox™. This allows you to maintain a perfect match between LocalClarity and the review platform in terms of the number of published reviews and average score, while also allowing you to retain a record of the original review.

Simply engage the 3-dot menu in the review detail pane and mark the review.

Marked reviews will remain in the list, but show a red "x" to designate they no longer appear on the platform.