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Can the platform be set to automatically respond to my reviews?
Can the platform be set to automatically respond to my reviews?

TL;DR Yes, you can send personalized responses for Google reviews automatically.

Henry Coleman avatar
Written by Henry Coleman
Updated over 3 years ago

We know that businesses and agencies of every size have a strong desire to make responding more efficient. Addressing this need has been at the core of the LocalClarity offering.

First, Auto Reply Templates
Auto Replies are templates that users can use to quickly respond to a review. This makes responding faster and makes sure the response stays on brand and uses approved language. Smart response templates can be used to respond to Google, Facebook, TrustPilot, Booking and other direct integration platforms.

Then, Auto-Insert Variables
To make the Auto Reply Templates even more powerful, we have made available a set of six variables that can be used to insert variables, both Google review-based and location-based, directly into the response template.ย 

Now, Intelligent Auto Response
Build campaigns to automatically respond to Google reviews while still following all of the best practices for timely, personalized, on-brand responses.

Once responses have been created, we can jump into our Auto Response Dashboard to get started.

Build Your First Campaign
We have put together a training video that walks you through each step to build your first auto-response campaign. We suggest that you start with only 5-Star/No Comment reviews.
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What About Other Platforms?
Intelligent Auto Response is only available for Google, Facebook and Trustpilot reviews. In the near future we will be adding other sites that permit full API connections.
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