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Getting Started

Everything you need to create and access your lo:live account. This section covers registration, business email requirements, login issues, verification emails, freelancer accounts, and duplicate company records. If you are new to lo:live or cannot get into your account, start here.

3 articles
Bookings & Options

Everything you need to book or option space. This section covers how to book, how to option a space, how to bulk book multiple spaces, short notice bookings, food trucks and mobile units, vending machines and kiosks, and what to do if the space you want is not listed.

3 articles
Campaigns

How to plan, manage and share your campaigns on lo:live. This section covers how to create a campaign, how to download it, how to submit a brief to the team, how to contact location providers directly, how the brief form works, how to register an interest , and how to request a demo.

3 articles
Activation and Compliance

What you need to know before, during and after your activation. This section covers brand and sector restrictions, permits and approvals, support services available at venues, health and safety documents, what to do after paying for your space, and how to access your location on the day of your activation.

5 articles
Billing & Invoices

How pricing and payments work on LO:LIVE. This section covers how spaces are priced, how to get a quote, seasonal and consecutive day rates, how to make payments after your booking is confirmed, and any additional costs that may apply to your booking such as permits, security, power, and other venue support services.

2 articles
Managed Service

For users who need help beyond the standard platform. This section covers how to find the right space for your campaign, how LO:LIVE concierge services work for complex or unlisted campaigns, and city guides for key markets across Australia and the UK.

1 article
Help & Contact

Can't find what you are looking for? This section covers how to contact LO:LIVE in Australia and the UK, what to do if something on the site is not working, and a full overview of which markets LO:LIVE operates in.

1 article
Manage Listings

Everything you need to manage your listings on lo:live

12 articles