Why do I need to add a TSL Number?
Every transport company in New Zealand has a unique Transport Service Licence (TSL) number. By entering this number into the Log Ninja app, you make sure your logbooks are always correctly linked and sent to the right transport operator's account.
What you'll need to enter
Whenever you add a new company or edit an existing one in the app, you must fill in four mandatory fields. You won't be able to save until all four are completed correctly:
Field | What to enter |
Company Name | The full name of the company you drive for. |
TSL Number | The company's Transport Service Licence number (numbers only, no spaces or letters). |
The company's contact email address where logs are sent. | |
Phone Number | The company's contact phone number (numbers only, no spaces or dashes). |
If you see an error when saving, double-check that your TSL Number and Phone Number only contain numbers.
Where do I find the TSL number?
You can usually find the company’s TSL number on the TSL label displayed in the windscreen or side window of the vehicle you are driving. If you aren't sure, ask your transport operator or manager, they will know their TSL number.
When you need to enter these details
You will be asked to provide these four fields in the following situations:
1. Adding a new company to your Account
Open the app and go to Account > Company Details
Tap Add New Company
Fill in the Company Name, TSL Number, Email, and Phone Number
Tap Save
2. Editing an existing company
If an existing company in your app is missing a TSL number or phone number, you will need to add them before you can save any changes.
Go to Account > Company Details
Select the company you want to edit
Update or add the missing details
Tap Save
3. Creating a new log
Start a new log as usual
On the Starting Company screen, select New Company
Fill in all four company details
Tap Save and continue with your log
4. Changing the company on a current/active log
If you need to change the company on a current log or a history log, select New Company
Fill in the four required fields before saving the change
If the "Save" button isn't working or you get an error message, check the following:
Did you fill in all four fields? None of them can be left blank.
Did you use only numbers for the TSL Number and Phone Number? Make sure there are no spaces, letters, or special characters (like dashes) in these two fields.
Common questions
Q: Do I need to update my existing companies?
A: You’ll be prompted to add the TSL Number and Phone Number the next time you edit an existing company. These fields are required to save any changes.
Q: Can I use the same TSL Number for multiple companies?
A: Each company record is saved independently. Enter the correct TSL Number for each company.
