Quick answer
Use this checklist to confirm the work your Shopify brand needs to complete before live orders start moving through Logentic.
Common use cases
Brand owner: Track every readiness area before approving go-live.
Operations manager: Assign setup work across Shopify, products, warehouse, shipping, automations, and inventory.
Warehouse lead: Confirm the floor team can receive, store, pick, pack, ship, and escalate blockers.
When to use this
Your brand sells on Shopify and is preparing to launch with Logentic.
You need one complete checklist instead of separate articles in different collections.
You want to know what proof Logentic or your internal team should review before go-live.
When not to use this
You need Logentic to approve an account-specific launch decision.
You are changing credentials, carrier billing, payment methods, or live inventory without an owner.
You are troubleshooting one urgent blocker that already has a specific article.
At a glance
What you are doing | What you need | Good result | Contact us if |
Completing launch readiness before go-live. | Shopify admin, Logentic admin, product owner, warehouse lead, shipping owner, payment owner, automation owner, and launch owner. | Every required setup area has an owner, proof, and next article. | A step can affect live orders, live inventory, credentials, billing, shipping labels, customer messages, or the final go-live decision. |
Important: Do not treat this checklist as final launch approval. If any item affects live orders, sellable inventory, credentials, billing, or customer communication, confirm it with the right owner before continuing.
Before you start
Confirm the target go-live date and who can make the final go/no-go decision.
Confirm who owns Shopify, product data, warehouse setup, shipping settings, payment method, automations, inventory, and support escalation.
Keep API keys, passwords, carrier credentials, card details, and webhook secrets out of screenshots and chat.
Use the linked articles for detailed steps instead of guessing from this checklist.
Steps
Step | Owner | Proof to review | Good result | Related article |
1. Account and team access | Brand admin | Required users can sign in and see the right workspace, warehouse, and role. | The right people can do their launch jobs without sharing one login. | |
2. Shopify preflight | Shopify admin | Store, locations, tags, order flow, and fulfillment ownership are understood. | The team knows what Shopify data Logentic should receive or update. | |
3. Shopify custom app connection | Shopify admin | The custom app is created, permissions are reviewed, and credentials are entered only in the correct Logentic integration area. | Logentic has the approved access it needs, without sharing secrets in chat. | |
4. Product data, SKUs, and barcodes | Product owner | Sellable variants have reviewed SKUs, barcodes, names, and required identifiers. | Products can be received, stored, picked, packed, and reconciled without identifier confusion. | |
5. Warehouse map and layout | Warehouse lead | Warehouse record, zones, staging, storage areas, pick faces, and layout are reviewed. | Operators can understand where inventory should move and where work happens. | |
6. Location labels | Warehouse lead | Physical locations have clear names and labels placed where operators will use them. | Receiving, putaway, picking, and counts can reference real locations. | |
7. Hardware and packing stations | Warehouse lead | Printers, scanners, tablets or computers, Wi-Fi, label stock, packing material, and fallback supplies are checked. | The floor team can scan, print, pack, and recover from common hardware friction. | |
8. Shipping carrier services | Shipping owner | Carrier services, label path, packaging choices, and service expectations are reviewed. | The team knows which shipping services to use and when to stop for help. | |
9. Shipping Wallet payment method | Payment owner | The payment method and wallet ownership are reviewed by the right person. | Shipping payment setup is understood before labels are created. | |
10. Initial automations | Operations manager | Order, communication, and return automation rules are reviewed before being used on live orders. | Automations support the launch instead of surprising operators or customers. | |
11. Inventory and receiving readiness | Inventory owner | Opening inventory, receiving process, purchase orders, or count results are reviewed. | The team trusts the stock position before live demand starts. | |
12. First Shopify test order | Launch owner | A controlled test order is found, reviewed, picked, packed, labeled or externally shipped, and checked afterward. | The team has seen the full order path before live volume starts. | |
13. Go-live signoff | Launch owner | Each readiness area is either complete or assigned with a clear blocker. | The team has a go/no-go decision and knows how to escalate launch blockers. |
Important: Test automation rules on safe examples before relying on them for live orders, customer messages, shipping decisions, or returns.
What good looks like
Your team can answer four questions clearly: what is ready, what is still blocked, who owns each blocker, and what should happen before the first live order is shipped.
First-week blockers to check twice
Every associate, picker, packer, and manager has an account with the right workspace, warehouse, and role access.
Picking totes, bins, and locations are labeled and scan-tested before operators depend on them.
Opening inventory or count-day inventory is reviewed, and accepted variances have a named owner.
Shipping wallet, carrier accounts, fallback carrier path, label printer, and label stock are ready.
Critical automations, such as first-time customer rules, carrier-selection rules, communication rules, and shipping instructions, have been tested safely.
The team knows where to send support requests and when live fulfillment should pause instead of working around a blocker silently.
Common issues and next actions
If this happens | What to do next |
Shopify access or app permissions are blocked. | Ask the Shopify admin to review the custom app setup and contact Logentic before guessing scopes or sharing credentials. |
Products are missing SKUs or barcodes. | Pause product import and fix identifiers before receiving, picking, packing, or inventory review. |
Warehouse locations are not labeled yet. | Finish the warehouse map and labels before treating the floor as launch-ready. |
Carrier services or payment method ownership is unclear. | Assign the shipping or payment owner before creating labels on live orders. |
Automations are not reviewed. | Keep automation rules inactive or limited until the owner confirms the trigger, conditions, and actions. |
Inventory is not trusted. | Review receiving, opening stock, purchase orders, or count results before live fulfillment. |
The test order did not complete cleanly. | Treat the failed step as a blocker and collect the order ID, SKU, warehouse, carrier, screenshot, expected result, and actual result. |
Contact us when
Contact us when a readiness item affects live orders, live inventory, Shopify credentials, carrier billing, payment methods, automations, customer messages, or go-live approval.
Contact options
Email Logentic Support: best for detailed requests, screenshots, or follow-up context.
Open in-app chat: fastest when you are already signed in and need help in context.
Call Logentic: call +1 438-256-9777 for an urgent launch, warehouse, or fulfillment blocker.
Request Slack support access: ask us to add your team to a shared Logentic support channel.
Send us this information
Brand or workspace name.
Target go-live date.
Step number and readiness area.
Owner of the blocker.
Shopify store, order ID, SKU, PO, warehouse, carrier, or user email if relevant.
Screenshot with private values masked.
Expected result, actual result, and whether live fulfillment is blocked.
Related workflow
Complete the readiness checklist in order.
Use the linked articles for detailed setup.
Run a controlled test order.
Decide go/no-go with the launch owner.