Quick answer
Use this article to open a replenishment task, complete the on-screen movement, and close the task in Logentic.
Safe stop/escalate checklist
Start here: Start from an assigned replenishment task that matches the warehouse, product, source location, and destination location.
Do this first: Confirm the physical product, SKU/barcode, bin, pallet, tote/container if used, quantity, and associate assignment before moving or completing work.
Stop if you see these states/errors: Stop if the task shows the wrong product, wrong location, unexpected quantity, unavailable container, scan rejection, or any validation/complete action you are not authorized to perform.
Who owns the blocker: Associate: complete only assigned and matching physical work. Supervisor: approve unclear tasks or quantity/location mismatches. Support: investigate blocked tasks. Product/Engineering: clarify validation, completion, and inventory side effects.
What evidence to send: Workspace, warehouse, replenishment task ID, product/SKU/barcode, source and destination location, quantity, associate, exact blocker/error, screenshot, timestamp.
Common use cases
Warehouse operator: Complete a replenishment task after being assigned to move stock.
Warehouse lead: Assign a replenishment task and confirm it can be completed.
Shift supervisor: Clear replenishment work before releasing more picking work.
When to use this
A product has already been selected for replenishment.
You are on the Replenishments tab and need to complete one task.
You need to confirm that Logentic recorded the task as completed.
When not to use this
You only want to find products that need replenishment.
You need to change product stock manually.
The task refers to the wrong product, warehouse, bin, or pallet location.
At a glance
What you are doing | What you need | Good result | Contact us if |
Use this article to open a replenishment task, complete the on-screen movement, and close the task in Logentic. | Confirm you are in the correct warehouse and merchant context. Make sure the physical product and storage location match the task. | Logentic shows a completed replenishment state, and the replenishment task no longer requires action for the product and bin shown. | The task cannot be opened, cannot be assigned, fails to complete, or shows stock/location details that do not match the warehouse. |
Before you start
Confirm you are in the correct warehouse and merchant context.
Make sure the physical product and storage location match the task.
Assign the task to the right associate when your workflow requires an associate.
Steps
Go to Inventory.
Open Replenish Inventory.
Select the Replenishments tab.
Use Sort by pallet lot, Filters, Quick search product replenishments, or Show only active to find the task.
Select or confirm the associate for the task.
Select Replenish on the task row.
On Item replenishment #, select Start Activity.
Review the bin, lot, and item information shown on the task.
Follow the on-screen movement prompts for the product and containers.
Select Toggle All Containers for label printing only if you need labels for the containers shown.
Complete the task only after the physical replenishment work is done, the product and locations match, and your role is authorized to close the task.
Confirm that Logentic shows the replenishment as completed.
Screenshots
Steps 3-6: Use the Replenishments tab, assign the task if needed, then select Replenish.
Step 7: Select Start Activity from the item replenishment page.
Steps 8-11: Review the bin and item details, then select Complete after the movement is done.
Step 12: Confirm the completed replenishment success state.
What good looks like
Logentic shows a completed replenishment state, and the replenishment task no longer requires action for the product and bin shown.
Common issues and next actions
If this happens | What to do next |
The task has no activity. | Confirm the task is the correct row and that you selected the right associate. If the task should be active but shows no activity, refresh the page and search again. |
The physical stock does not match the task. | Do not complete the task blindly. Check the product, bin, lot, and warehouse before moving stock. |
The task will not complete. | Confirm the on-screen movement prompts are finished and that the task is still assigned to the correct associate. |
Contact us when
The task cannot be opened, cannot be assigned, fails to complete, or shows stock/location details that do not match the warehouse.
Contact options
Email Logentic Support: best for detailed requests, screenshots, or follow-up context.
Open in-app chat: fastest when you are already signed in and need help in context.
Call Logentic: call +1 438-256-9777 for an urgent launch, warehouse, or fulfillment blocker.
Request Slack support access: ask us to add your team to a shared Logentic support channel.
Send us this information
Screenshot of the replenishment row or item replenishment page.
Product name, SKU, or identifier.
Bin, lot, pallet, or container code shown.
Warehouse and merchant.
Associate assigned to the task.
Expected result and actual result.
Time and timezone.
Related workflow
Review products that need replenishment.
Open the replenishment task.
Complete the movement and close the task.
Confirm the product is available where your team expects to pick it.