Routes Not Loading
If routes are stuck loading (spinning indefinitely) in the dashboard, try these troubleshooting steps in order:
Clear your browser cache
Restart your device
If issues persist, contact support with specific Route IDs experiencing the problem
Slow Scanning Performance
If you experience delays between scanning items and seeing the next pick location:
Check your internet connection stability
Ensure your device meets the minimum system requirements
If the issue persists across multiple devices, contact support with the specific Route ID experiencing slowdown
Note: These issues are often temporary and may resolve on their own. If problems continue for an extended period, please reach out to support with specific examples of affected routes.