Quick answer
Install the MUNBYN 130B driver, connect the printer using the supported method for your computer, set the label size to 4 x 6, then print one test label before using it for live Logentic shipments.
Common use cases
Warehouse lead: Prepare a packing station to print 4 x 6 shipping labels before go-live.
Packer: Confirm the printer produces readable carrier labels before packing customer orders.
Operations manager: Standardize shipping-label setup across Mac and Windows stations.
When to use this
You are setting up a MUNBYN ITPP130B or 130B thermal shipping label printer.
You need to print 4 x 6 shipping labels from a Mac or Windows computer.
You want to test printer readiness before printing labels from Logentic.
When not to use this
Your printer is a different MUNBYN model. Check the model label and use the driver for that exact model.
You are troubleshooting carrier credentials, rates, delivery promises, refunds, or label billing.
You are trying to print from a phone or tablet instead of a Mac or Windows computer.
At a glance
What you are doing | What you need | Good result | Contact us if |
Setting up a MUNBYN 130B printer for 4 x 6 shipping labels. | MUNBYN 130B, power adapter, 4 x 6 labels, USB cable or Windows Bluetooth setup, MUNBYN driver, Mac or Windows access, and a test label. | The printer appears in the print dialog, prints one 4 x 6 label at the right scale, and the barcode is readable. | The printer cannot be added, labels print blank/off-scale, barcodes do not scan, or label printing blocks live shipments. |
Important: For Mac, MUNBYN's 130B guidance says to use the Mac driver with a USB connection. MUNBYN's Bluetooth driver guidance is for Windows, and ARM-based Windows devices may need a different path.
Before you start
Confirm the model label says ITPP130B or 130B.
Confirm you have 4 x 6 thermal label stock loaded.
Download the driver from MUNBYN's official driver page for the exact model.
Use USB for Mac setup.
Use USB or MUNBYN's Windows Bluetooth driver flow for Windows setup.
Confirm the computer can open Logentic and the packing workflow.
Steps
Place the printer on a stable surface at the packing station.
Connect power and turn on the printer.
Load the 4 x 6 thermal labels.
Feed one label to confirm the roll advances cleanly.
Download the MUNBYN driver for ITPP130B/ITPP130(U) from MUNBYN's official driver page.
If you are using Mac, install the Mac driver.
Connect the printer to the Mac with USB.
Open System Settings > Printers & Scanners and confirm the printer appears.
If the printer does not appear on Mac, reconnect the USB cable, restart the printer, and reopen Printers & Scanners.
If you are using Windows with USB, connect the USB cable, install the Windows USB driver, and confirm the printer appears in Settings > Bluetooth & devices > Printers & scanners.
If you are using Windows with Bluetooth, follow MUNBYN's 130B Bluetooth driver flow instead of pairing manually first.
In the print dialog, set the paper size to 4 x 6 in or 100 x 150 mm.
Make sure the document size, loaded label size, and print-preview size match.
Print one sample 4 x 6 label.
Check that the label is sharp, correctly aligned, and not cut off.
Scan the barcode on the printed label if a scanner will be used at the station.
Open Logentic and print one label from the real packing or shipping workflow.
What good looks like
The printer appears as an available printer, prints a 4 x 6 label at the correct scale, and produces a sharp barcode that can be scanned at the packing station.
Common issues and next actions
If this happens | What to do next |
The printer does not appear on Mac. | Confirm the Mac driver is installed, use USB, reconnect the cable on both ends, restart the printer, and check Printers & Scanners again. |
Windows Bluetooth setup shows two MUNBYN printer entries. | Use the working MUNBYN 130B entry for printing and rename entries if needed so packers choose the right printer. |
Windows says the Bluetooth driver is unavailable. | Confirm the device is not Windows on ARM and use MUNBYN's USB or ARM guidance if Bluetooth is not supported. |
Labels print too small, too large, or cut off. | Match all three sizes: document size, physical label size, and paper size in the print preview. |
Labels print blank. | Confirm the labels are direct thermal stock and loaded in the correct direction. |
The barcode does not scan. | Print at 100% scale, check darkness and alignment, and test with the scanner used at the station. |
Logentic label printing does not open. | Confirm browser print actions are allowed, then contact us with the order, workflow, printer model, and screenshot. |
Contact us when
Contact us when the printer is installed but Logentic labels do not print, labels print at the wrong size, barcodes do not scan, or printer setup blocks packing, shipping, or live order work.
Contact options
Email Logentic Support: best for detailed requests, screenshots, or follow-up context.
Open in-app chat: fastest when you are already signed in and need help in context.
Call Logentic: call +1 438-256-9777 for an urgent launch, warehouse, or fulfillment blocker.
Request Slack support access: ask us to add your team to a shared Logentic support channel.
Send us this information
Printer model from the label under the printer.
Computer type and operating system.
Connection method: Mac USB, Windows USB, or Windows Bluetooth.
Label size loaded in the printer.
Browser used for Logentic.
Order or shipment you are trying to print, if relevant.
Screenshot of the print dialog and printer settings.
Photo of the printed label if it is blank, cut off, off-center, or unreadable.
Related workflow
Install the MUNBYN driver.
Add the printer to Mac or Windows.
Print one 4 x 6 sample label.
Print one real Logentic label before live shipping volume starts.
Useful links
MUNBYN printer drivers: download the 130B Windows USB, Windows Bluetooth, or Mac driver.
MUNBYN: Connect ITPP130B using Bluetooth on Windows: use this for Windows Bluetooth setup and limitations.
MUNBYN: Use devices on Mac: use this for Mac driver and USB setup.
Apple: Add a printer on Mac: use this if macOS does not list the printer.
Microsoft: Add or install a printer in Windows: use this if Windows does not list the printer.