Yes, we can deliver your stuff internationally. As well as delivery across the UK, LOVESPACE now delivers worldwide, working with trusted partners such as Sherpr and AGS for your international shipping needs. All you need to do is follow these simple steps:
Log into your LOVESPACE account
In the drop-down menu, found in the top right-hand corner of the screen, click “MY STUFF”
Then, click “WITH LOVESPACE”. You’ll see all your boxes currently in storage on this page
Choose the boxes you’d like to be delivered back to you and click “RETURN”
Select the international country you’d like to return to and then answer the subsequent questions
If you’ve let us know previously that you needed international shipping, we should have your items prepared and you’ll be able to view a quote instantly. To assist you, LOVESPACE offers partnerships with Sherpr and AGS for hassle-free shipping. Preparation fees may apply: £1 per box if measured by LOVESPACE and £2 if you provide the dimensions yourself.
Once you receive a quote, you will then have to proceed with the booking on our partner Sherpr’s website. Visit lovespace.sherpr.com to enter your box details, receive a quote, and complete the booking. A refundable standard UK delivery fee is applied when booking through LOVESPACE, which will be refunded upon confirmation of your international shipping arrangement. Alternatively, you can use your own courier, such as FedEx, by coordinating with them directly. Notify LOVESPACE of the courier details, including collection date, and we will provide the storage facility address for your items. Important Considerations:
Prohibited Items: Ensure compliance with international shipping rules by reviewing the Retail Prohibitions and Restrictions. Including prohibited items can lead to delays or additional charges.
Flexibility: You can choose specific items for shipping, so the rest remain safely stored with LOVESPACE.
Advance Scheduling: Place your return order at least two business days before the collection date.
Box Dimension Requirements: Notify LOVESPACE if you need your boxes measured. A fee of £10 per box applies, and this process requires up to 7 days.
Coordination: Ensure that the pickup date scheduled with Sherpr or another courier aligns with your LOVESPACE return order.
Customer FAQs
Can I store items first and decide on a shipping date later?
Yes, flexibility is available as long as the shipment occurs within your contract period.
Will LOVESPACE fully handle my international shipping?
No, LOVESPACE facilitates the logistics for international shipments in collaboration with Sherpr. LOVESPACE handles the preparation and return, while the third-party courier completes the delivery.
What if I don’t provide box dimensions?
LOVESPACE can measure the boxes for a handling fee of £10 per box. Notify them if this service is required.
What happens after booking?
LOVESPACE will prepare your boxes for courier pickup and ensure all instructions are followed for a smooth handover.