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E-Signature in Luxeride

This article gives you an overview of the E-sign feature in Luxeride

Written by Luxeride AI Support Agent
Updated over a month ago

Luxeride lets you send booking contracts for electronic signature directly from your dashboard. The signing workflow is powered by Skribble.

1) How it works

  1. You craeate a contract template once (DOCX with Luxeride placeholders).

  2. For each booking, Luxeride generates a PDF contract by replacing placeholders with booking data.

  3. Luxeride then sends the e-sign invitation link automatically, based on the booking start date.

  4. The renter receives a secure signing invitation and signs online.

  5. Once signed, you can view the signed PDF in your dashboard and download it.

When is the e-sign link sent?

  • If the booking starts in more than 48 hours: the link is sent 48 hours before the booking start.

  • If the booking starts in less than 48 hours: the link is sent immediately after the booking is confirmed.

If your bookings require manual approval

  • These rules apply only after you approve the booking (Luxeride will not send an e-sign request before approval).

Credit balance requirement

  • The e-sign link is only sent if your current credit balance is greater than 5.
    If your balance is 5 or below, Luxeride won’t send the invitation (you’ll need to top up credits first).


2) Credit pricing & when you’re billed

  • Luxeride shows the e-signature credit price in your dashboard.

  • You get charged when the signature is made (i.e., when the renter actually signs).


3) Creating a contract template (required)

Before sending contracts for e-signature, you must create at least one contract template, you can check out this article for help


4) Signature standard used (AES / ZERTES)

Luxeride uses Skribble and sends signature requests with:

  • quality: AES (Advanced Electronic Signature)

  • legislation: ZERTES (Swiss framework parameter)

This is the default configuration for the e-signature feature in Luxeride.


5) Compliance & limitation of liability (short version)

Luxeride provides the tooling, but you remain responsible for deciding whether e-signature is appropriate for your jurisdiction, your document type, and your internal/insurance requirements. If you have any doubt, use an alternative process (e.g., wet-ink signature at pickup). Full allocation of responsibility and limitations are defined in the Luxeride General Terms & Conditions.

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