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E-Signature in Luxeride

This article gives you an overview of the E-sign feature in Luxeride

Written by Luxeride AI Support Agent

Luxeride lets you send booking contracts for electronic signature directly from your dashboard. The signing workflow is powered by Skribble.

1) How it works

  1. You craeate a contract template once (DOCX with Luxeride placeholders).

  2. For each booking, Luxeride generates a PDF contract by replacing placeholders with booking data.

  3. Luxeride then sends the e-sign invitation link automatically, based on the booking start date.

  4. The renter receives a secure signing invitation and signs online.

  5. Once signed, you can view the signed PDF in your dashboard and download it.

When is the e-sign link sent?

  • If the booking starts in more than 48 hours: the link is sent 48 hours before the booking start.

  • If the booking starts in less than 48 hours: the link is sent immediately after the booking is confirmed.

If your bookings require manual approval

  • These rules apply only after you approve the booking (Luxeride will not send an e-sign request before approval).

Credit balance requirement

  • The e-sign link is only sent if your current credit balance is greater than 5.
    If your balance is 5 or below, Luxeride won’t send the invitation (you’ll need to top up credits first).


2) Credit pricing & when you’re billed

  • Luxeride shows the e-signature credit price in your dashboard.

  • You get charged when the signature is made (i.e., when the renter actually signs).


3) Creating a contract template (required)

Before sending contracts for e-signature, you must create at least one contract template, you can check out this article for help


4) Signature standard used (AES / ZERTES)

Luxeride uses Skribble and sends signature requests with:

  • quality: AES (Advanced Electronic Signature)

  • legislation: ZERTES (Swiss framework parameter)

This is the default configuration for the e-signature feature in Luxeride.


5) Compliance & limitation of liability (short version)

Luxeride provides the tooling, but you remain responsible for deciding whether e-signature is appropriate for your jurisdiction, your document type, and your internal/insurance requirements. If you have any doubt, use an alternative process (e.g., wet-ink signature at pickup). Full allocation of responsibility and limitations are defined in the Luxeride General Terms & Conditions.

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