If you're experiencing issues viewing your events properly on timeOS, let's start by trying a few fixes:
Ensure you have the latest version of Timeless
Go to 'Extensions'.
Click on the three dots next to the Timeless extension.
Click 'Manage extension.
See if you have an 'upgrade' button available.
If not, you have the latest version. If you do, press on it.Check if the issue is solved.
Log out and log back in
Go to the new tab page.
Click 'Preferences' and then 'Log out'.
Reconnect with your Google account to log back into Timeless.
Check if the issue persists.
Sync button
Access our web app using this link: https://my.timeless.day/
Locate the calendar view on the right side of the screen and click on the "sync button" (refer to the attached image for reference).
Wait for the sync process to complete (you should receive a completion message).
Refresh the page and check if the events are now up-to-date and syncing correctly.
If none of the above solutions work, please send us an email at hey@magical.team with the following details:
Confirm that you've tried all the fixes mentioned above.
Provide the email address you use to log in.
Can you see upcoming events on our web app? https://my.timeless.day.
We'll do our best to assist you promptly. 🙏