You may encounter a few types of login issues:
Permissions
To view all events, ensure that all checkboxes are selected during your initial login. To do this, revisit the Google OAuth screen by clicking the Preference menu (⚙️), then selecting "Log out". On the login screen, click "Sign in with Google" and ensure all checkboxes are checked.
If you have concerns about permissions check out this article.
Admin permission
If you see this message, it indicates that your Microsoft/Google account has the Admin setting enabled, requiring Admin consent for OAuth apps. In such cases, this message appears to non-Admin users. Please reach out to your organization's IT/Admin for further assistance.
Clear cache & cookies
Right click on Timeless' homepage and open your console by selecting "Inspect":
Select the "Applications" tab:
Click on "clear site data":
Try to log in to Timeless once more :)
Cookies
If you encounter this screen, please enable cookies on your browser.
If the issue persists, try the following quick fix 🙂
Same email to Microsoft and Google account
If your Microsoft and Google accounts use the same email address, please contact hey@magical.team for further instructions.
Quick fixes
Attempt to resolve the issue by deleting the extension and reinstalling it.
Perform a full refresh: Ctrl + F5 on Windows, Cmd + Shift + R on Mac.
If none of these solutions work, please email us at hey@magical.team and provide a screenshot of the error or screen you encounter after attempting to log in. 🙏