Skip to main content

How do I assign emails?

Assign emails to yourself or other collaborators to clarify ownership and keep conversations moving.

Written by Julia

ℹ️ Before you start: To assign emails to other team members, you'll need a shared inbox.


Step 1: Open Mailbutler

Open the Mailbutler Sidebar:

👉 Gmail

👉 Outlook


Step 2: Assign the email

Open the email you'd like to assign, click the avatar icon in the Mailbutler Sidebar, and assign the email to yourself or a collaborator.

Screenshot 2026-04-06 at 8.43.15 AM.png

💡 Good to know: In Apple Mail, you can also assign emails directly from the Apple Mail toolbar.

Screenshot 2026-04-06 at 8.41.06 AM.png

💡 Good to know: In Gmail, emails can also be assigned directly from the Gmail toolbar.

Image

Step 3: View assigned emails

Open the Home tab and check the Inbox Collaboration widget to view email assignments.

Screenshot 2026-04-06 at 8.50.50 AM.png
Did this answer your question?