Frequently Asked Questions

Nick Haase avatar Hugo Dozois-C. avatar Mathieu M-Gosselin avatar
24 articles in this collection
Written by Nick Haase, Hugo Dozois-C., and Mathieu M-Gosselin

How to activate Time & Cost Tracking

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Written by Nick Haase
Updated over a week ago

What files types can be added?

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Written by Nick Haase
Updated over a week ago

Can we add Billed/Invoiced as a status to a work order?

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Written by Nick Haase
Updated over a week ago

Can more than 1 location be added to a work order?

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Written by Nick Haase
Updated over a week ago

Can more than 1 asset be added to a single work order?

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Written by Nick Haase
Updated over a week ago

Can more than 1 procedure be added to a single work order?

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Written by Nick Haase
Updated over a week ago

Parts Inventory Module: Explained

Everything you need to know about our Parts Inventory feature. How to attach Parts, how to restock parts and more!
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Written by Nick Haase
Updated over a week ago

QR/Barcode Scanning Explained

Want to easily lookup your Assets? This brief article will show you how to setup QR Codes & Barcodes for your Assets!
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Written by Hugo Dozois-C.
Updated over a week ago

Requests and Requester Users Explained

This brief video shows a side-by-side look at how Requests work in MaintainX
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Written by Nick Haase
Updated over a week ago

Vendor Module Explained

Looking for a way to add your list of Vendors to MaintainX? Want to assign Vendors Work Orders directly through the app?
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Written by Nick Haase
Updated over a week ago

Can the labels be changed to a different name or be in a different language?

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Written by Nick Haase
Updated over a week ago

Which users types do you charge for on the paid plans?

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Written by Nick Haase
Updated over a week ago

Supported Devices and Browsers

List of mobile devices and internet browsers supported by MaintainX
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Written by Mathieu M-Gosselin
Updated over a week ago

What if I accidentally created my own organization rather than joining an existing one?

You’ll have to leave the organization you created before being invited to join another one.
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Written by Nick Haase
Updated over a week ago

MaintainX Desktop App: Explained

This article shows you how to save MaintainX on your Desktop for easy access or set-up 'Kiosk Mode'
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Written by Mathieu M-Gosselin
Updated over a week ago

Preventative Maintenance Explained

Wondering how to set-up a repeating preventative maintenance (PM) schedule with MaintainX?
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Written by Nick Haase
Updated over a week ago

Export to PDF Explained

You can print or save work orders through this export to pdf process
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Written by Nick Haase
Updated over a week ago

User Classes Explained

This explains the difference between the user classes on MaintainX - Admin, Full User, and Requesters
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Written by Nick Haase
Updated over a week ago

Pricing Explained

Looking for information on pricing? Answers below!
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Written by Nick Haase
Updated over a week ago

Categories Explained

Looking for a way to filter your work orders? This brief article will show you how to create categories for your organization!
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Written by Nick Haase
Updated over a week ago

Procedures Explained

Wondering how to create and use Procedures, this video walkthrough should help!
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Written by Nick Haase
Updated over a week ago

How to Delete Work Orders/Assets/Locations

Learn how to delete and recover Work Orders
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Written by Nick Haase
Updated over a week ago

Can a user create more than one organization?

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Written by Nick Haase
Updated over a week ago

How to upgrade to Essential, Premium or Enterprise plans

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Written by Nick Haase
Updated over a week ago