If a document wasn't created because of an error, you can create it by hand on the order page in Shopify Admin.
Step 1
Go to Shopify Admin » Orders » open the order with no document
Step 2
Click More actions » 'Create inFakt document'
Step 3
Choose the document type and click Create now
Bulk creation isn't supported yet: you create one document at a time.
✉️ To email the document, tick "Email this document to the customer" in the app under Triggers.
Step 4
You see a success message. The document is created in inFakt and emailed.
No success message, or an error? Write to us in the chat, and we'll fix it as soon as we can.