Step 1: Resolve the issue
Error code | 💬 Explanation | ✅ Solution |
3-1 | Currently Variable symbol is not supported for manual document creation | Currently Variable symbol is not supported for manual document creation |
Ensure Trigger is not set to 'Never' » Maybe, under Trigger settings you have set "Never" option to the document you want to create, you it is blocking the creation. Soo, it is not a bug, but a feature.
Step 2: Create the missing document manually
After you've succeccfully resolved the issue by yourself or with our help, manually create the missing document directly from an existing Shopify order.
If you're still experiencing issues, our customer support team is ready to assist you. We are happy to help you!