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What is Marshmallow Go?

This article is for customers who want to understand how Marshmallow Go works and what it offers.

Updated this week

Marshmallow Go is our telematics-based insurance add-on that gives you a fairer price in exchange for sharing your driving data through the Marshmallow app.


How Marshmallow Go works

When you choose Marshmallow Go, the app uses your phone’s sensors to track how you drive. This includes:

  • Speed (how closely you follow the speed limit)

  • Braking and acceleration (how smoothly you drive)

  • Phone use while driving

To stay on a Go policy, you must share at least 4 weeks of driving data within the first 6 months of your policy term.

Don’t worry—there are no penalties for “bad” driving. Your score won’t impact your cover or result in cancellation.


What we track

Your driving score is based on three key behaviours:

Category

What it means

Legal

Whether you stay within the speed limit

Focused

How much you handle your phone while driving

Smooth

How gently or harshly you accelerate and brake


What cover do I get with Marshmallow Go?

Marshmallow Go is not a standalone policy. You can add it to any of our core plans:

  • Lightest

  • Essential

  • Original

  • Plus

Your level of cover will be exactly the same as the plan you've chosen—Go simply adds smart tracking and potential savings.

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