Yes, you still need to report the incident
Even if you don’t plan to claim for repairs, you must let us know within 48 hours if:
Another vehicle, person or property was involved.
You exchanged details with someone else.
There’s a chance they might claim against you later.
Call our 24-hour Claims line on 0800 060 8622.
What’s a notification-only claim?
This is how we log an incident without taking any action on repairs or costs.
Here’s what happens:
You report the details of the incident to us.
We don’t repair your car or process a payout.
The incident is logged, just in case it’s needed in future.
This protects you if someone later tries to make a claim against you—even if they said they wouldn’t.
Why reporting matters
Not reporting an incident (especially one involving others) could:
Affect your cover in future.
Make it harder for us to support you if something changes.
Put you at risk of breaching your policy terms.