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How do I update my payment card details?

This article is for Marshmallow customers who pay monthly. It explains how to update your saved payment card in the app.

Updated over 2 weeks ago

How to update your card

You can change your card by following these steps:

  1. Open the Marshmallow app

  2. Go to Manage Payments

  3. Select Change Card

  4. Enter your new UK-issued debit or credit card details

Your new card will be used for all future monthly payments.


Can I use a different card for a one-off payment?

Yes. If you're making a manual payment for a missed instalment, you can use a different card without changing the saved card on your account.

To do this:

  • Go to Manage Payments

  • Choose your missed payment

  • Follow the steps to pay with a different card

This won’t affect the card used for your next scheduled payment.

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