Payment Issues & Changes
Problems or updates with instalments, methods, extensions, or early repayments on active policies.
13 articles
- What happens if I miss a monthly payment?
- Can I change my monthly payment date?
- What should I do if I’m struggling to pay for my insurance?
- How can I pay for a missed monthly instalment?
- Can I get more time to make a payment?
- Why did my monthly payment fail — and what can I do?
- How do I update my payment card details?
- What payment options can I use when buying a policy?
- Why have I been charged twice in one month?
- What happens if I miss a monthly payment on MultiCar?
- How do payments work on MultiCar?
- Why does my credit or banking app say I have missed a payment with Marshmallow?
- Why does Marshmallow appear on my credit file?