Understanding excess in your policy
When you make a claim on your car insurance, the excess is the amount you pay towards that claim.
There are two types:
Compulsory excess: Set by Marshmallow based on your age, driving experience, and vehicle type. This usually ranges from £150 to £750.
Voluntary excess: An optional amount you choose when purchasing your policy. It can help lower your premium.
The total excess is the sum of both compulsory and voluntary excess.
Example: If your compulsory excess is £250 and your voluntary excess is £100, your total excess is £350.
Where can I find my excess amount?
You can find a breakdown of your compulsory and voluntary excess in your Motor Insurance Schedule. This document is sent to you when your policy starts.