We’re a purely web-based company, so all our communications go through our website or via email. 

Don't worry though! Our claims phone line is open 24/7, and the Marshmallow online account will allow you to make some changes to your policy outside of business hours 😊

🚗 Make a change to my policy

The easiest way to make changes to your policy is in your Marshmallow account. 

Don't have an account? Click here to create yours.

Feel free to read our article here for more guidance on making changes in your Marshmallow account.


❓I have a question about my policy  

If our articles haven't answered your questions, feel free to visit our live chats. Our bot, Marshall, will ask you a few questions to point you in the right direction.

Simply follow the link below, and click "I have a question":


📣 I need to make a claim 

Please note this number is for claims only. For any questions about your policy, please use your Marshmallow account, or contact us via our live chats here

  • Our breakdown cover number: ☎+44 (0) 1737 334280
    This is the 24 Hour Emergency Helpline for UK & European emergency help.
    Please note you may have to pay a charge if you use a mobile phone to call this number from another country.



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