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What are our opening times?

This article explains the opening hours for all our support teams, including Customer Service, Claims, Car Finance, and Verification.

Updated yesterday

We’re a web-based company and so not having a phone line helps us keep our costs down - which means a cheaper price for you.

Customer Support Team opening times

Our customer service team will do its best to help during our opening hours:

  • Weekdays: 9am to 7pm

  • Saturdays and bank holidays: 10am to 4pm

  • Sundays: 10am to 4pm


Claims Live Chat Team opening times

To discuss your claim, our claims team are open during the following hours:

  • Weekdays: 9am to 5:30pm

  • Weekends: Closed


Car Finance Team opening times

The Car Finance team are available during the following hours (excluding Bank Holidays):

  • Monday to Friday: 10am to 4pm


Verification Team opening times

Our Verification team are currently closed. Their usual opening hours are:

  • Monday to Friday: 9am to 6pm

  • Bank holidays: 10am to 4pm

  • Saturday & Sunday: Closed

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