We completely understand that when you move into a new place it takes some time to get one of the documents we are looking for.

If you are in the process of moving or have just moved into a new property you might have a signed tenancy agreement or mortgage agreement from the last 60 days. This would be perfect for us!

Here’s the process for uploading a document.

However, if you are moving in with friends or family you may not have these. In this case, all you need to do is speak with a member of our customer support team. We would not accept an informal contract.