If you've been requested to provide documents such as proof of address, occupation, No Claims Discount, or others, please upload them directly to your Marshmallow App by selecting “Upload Documents”.
When should I upload my documents?
Ensure your documents are uploaded before the deadline specified in our emails.
How will I know if you've received my documents?
In your Marshmallow App within "Upload Documents" it will show if we have received the documents and are reviewing them.
You'll receive a confirmation email once we've reviewed and accepted your documents.
Additional Document Requests:
If we need more documents, we'll contact you directly via email.
For any further assistance, please contact our support team.