Before the auction can be 'Ended', all items in the auction must be closed/completed, with no active items or countdown timers. Only after all items are over can the auction be ended and the invoices generated.

To End the auction:

In your admin panel, in your Current Auctions page (the default page when you log-in to your admin panel), find the auction and click on the Auction Title to enter that auction dashboard. Once in the auction dashboard, click on the black circle near the upper right area and in the drop down menu, click on the 'End Auction' option as seen in the screenshot below:

The next step is to Generate the Invoices. To do this, click on the same black circle as before, and this time you'll see the option to 'Generate Invoices' as seen in the screenshot below:

You can now proceed to click on the newly generated 'Invoices' tab located in the top navigation menu of the auction dashboard:
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Once in the Invoices page, there are a number of steps you can choose to do before charging credit cards of your winning bidders or emailing out the invoices.

Optional: The blue colored 'Invoice Content' button as seen below will open a text input box for the invoice header & invoice footer.
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This is different than the header where the logo goes - the invoice header is located directly above the list of winning items. Same with the Invoice Footer - the content entered here will display below the last line item of the invoice, but above the actual footer of the invoice itself. The invoice header and invoice footer are OPTIONAL, but some clients prefer to use them to put important information into the invoice such as:
Pickup date & time, Address for pickup, special pickup instructions, condition of items sold, refund policy, terms of the auction, a signature line for in-person pickups, etc.

Once your optional invoice content is ready, you now may want to apply FEES to the winning invoices such as a Buyers Premium and Sales Tax. To do this, please make sure your Fees are already setup in your Global Fees page. Instructions located HERE.

To apply your Fee's to and invoice or all invoices, simply select the invoices by clicking on the checkbox to the left of each invoice - or - click on the checkmark above the invoices as seen below to checkmark ALL the invoices:
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When the invoice or invoices are selected, click on the orange colored Group Actions button as seen above, and select the 'Add Fee' option. Simply select your Fee from the Fees drop down menu. You can assign multiple Fees at once by clicking on the +Add More button as seen here:
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Click the green Update button to continue and now the Fees will be applied to the invoices as seen here:
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After your Fees have been applied, you are now ready to Approve the invoices. On your public auction website, each bidder has a bidder profile they can view when they are logged in. In the bidder profile is an 'invoices' tab where they can view all of their invoices. The 'Approve' function allows you as the admin to work on the invoices (invoice content, Fees, etc) and then once they are ready, you Approve them, and they are then visible to the bidders in their bidder profiles.

NOTE: This 'approve' functionality sends an automated email to the bidders letting them know their invoice is ready to view in their bidder profile. You can disable this automated email by going to Configurations: Email Templates: Invoice Approve Email - and disable this specific Email Template in the far right column.

To Approve the invoices, select ALL invoices and then click on the orange colored Group Actions button and select the Approve option from the drop down menu as seen below:

You will need to confirm this action in the pop-up window and then the Status of all of the selected invoices will change from 'Not Approved' to 'New' like this:

If you are using MaxanetPay, you can now select all the invoices and use the Group Actions button and select 'Charge Credit Card'. A confirmation screen will appear and then the system will charge all credit cards on file for the winning bidders and auto-update the Status to Paid. Additional information about recording payments can be found in this knowledge base.

To Email the invoices to the winning bidders:

Select the invoice, or the invoices, you want to email. You can use the select ALL function to checkmark all of the invoices. Now click on the Group Actions button and select the 'Email invoices' option from the drop down menu.

The invoices will be emailed as PDF document attachments...and the subject line and the body of the email that the PDF invoices are attached to are customizable. When you click on the Email Invoices, a pop up window will appear like this:

The first selection box on this page is for your Email Template. You can use the drop down menu and select the standard template which is called 'Invoice Email' as seen in the above screenshot. You can optionally create your own unique Email Template.

You can edit the 'FROM' email address, add an optional CC (carbon copy) email address, edit the Subject Line of the email, and the body of the email as well. When you are ready, click the green Send button at the bottom and all winning bidders will receive this email with their invoice attached as a PDF document to that email.