In your admin panel, there is a page called, 'Contacts' from the main navigation menu on the left of the page. The Contacts page allows the admin to send bulk emails to Users. This isn't as powerful as something like ConstantContact or MailChimp, but it provides the admin the ability to quickly and easily import Users and send an email/announcement.
The Contacts page has a black colored, 'Import' button towards the upper right that has 3 options in the drop down menu:
Import Contacts from Excel Sheet
In the pop-up window, click on the 'Sample Template' to download the excel sheet that has the required formats/columns. This allows you to manage your own Contacts list and import it before sending out a bulk email.
Import from User List
In the pop-up window, choose All Users, Bidders, or Consignors, and then decides if you want to import only Active Users or All Users.
Import Participating Bidders
This is a very handy feature. In the pop-up window, select the title of the auction and it will import only the participating users from that event - that means all bidders who placed a bid, whether they are winning or not.
Other menu options:
Filter: Subscribed vs Unsubscribed Contacts
Add: Manually add a User to the email cart
Export: Download the existing email cart into Excel
Delete All: Remove all emails from the cart / empty the cart
To send an Email:
Once you have email addresses in the cart, you can click on the dark blue colored, 'Email All' button. This will pull up the page where you can enter the 'FROM' address, 'CC' address, 'SUBJECT', and the 'BODY' of the email. Click the Send button when ready to send the email.
Note: In the 'FROM' field, We recommend you use your domain based email address that's been verified with our system to ensure your emails end up in your bidders inboxes.
You can also use the orange colored, 'Group Actions' button to select individual or groups of email addresses in the cart to then email.