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Enable or disable the AI chatbot policy

Control whether employees can use the AI chatbot feature in your organisation

Written by Zeynep

The AI chatbot is a handy assistant that helps employees find answers quickly. As an admin, you're in full control: decide whether to enable or disable this feature for your organisation.


How to enable or disable the chatbot policy

  1. Go to Settings ⚙️

  2. Select Organisation settings

  3. Find the AI chatbot policy section

  4. Toggle the setting to enable or disable the chatbot

  5. Click Save

💡 The chatbot is disabled by default. If you'd like employees to use it, you'll need to turn it on manually.

Where employees will see the chatbot

Once enabled, employees can access the AI chatbot from the Documents section. If the feature is disabled, they'll see a banner letting them know the chatbot exists and that an admin can enable it.

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