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Enable or disable the AI chatbot policy

Control whether employees can use the AI chatbot feature in your organisation

Written by Zeynep

The AI chatbot is a handy assistant that helps employees find answers quickly. As an admin, you're in full control: decide whether to enable or disable this feature for your organisation.
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How to enable or disable the chatbot policy

  1. Go to Settings ⚙️

  2. Select Organisation settings

  3. Find the AI chatbot policy section

  4. Toggle the setting to enable or disable the chatbot

  5. Click Save

💡 The chatbot is disabled by default. If you'd like employees to use it, you'll need to turn it on manually.
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Where employees will see the chatbot

Once enabled, employees can access the AI chatbot from the Documents section. If the feature is disabled, they'll see a banner letting them know the chatbot exists and that an admin can enable it.

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