Trial/Discounted Kit:

Please ensure that all details are correct prior to placing your order. Our shipping software imports your shipping address exactly as submitted. Once an order is received, it immediately gets passed over to our fulfillment team to speed up the shipping process for everyone. As such, it's very unlikely to make any changes to your shipping address or order preference once passed over.

If you've realized that you made a mistake, kindly email us (support@mdacne.com) and we'll do our best to catch it.

Your Next Kit (Subscription):

The MDacne Treatment Kit is a subscription service (Acne & Supplements). If you've been charged & your next kit has already shipped, we can no longer stop the order. Find out how to adjust your next bill date or cancel your service (Cancel Acne Subscription / Cancel Supplements Subscription).

*Once your package is shipped, we are no longer able to cancel or intercept the item in transit. Terms & Conditions