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Order Changes Once Shipped
Order Changes Once Shipped
Xavier avatar
Written by Xavier
Updated over a week ago

Trial/Discounted Kit:

Please ensure that all of your details are correct at checkout. Once an order is received, it immediately gets passed over to our fulfillment team to speed up the shipping process for everyone. As such, we're no longer able to make any changes to your shipping address or order preferences once it has been passed over.

Your Next Kit (Subscription):

The MDhair Treatment Kit is a subscription service. If you've been charged & your next kit has already shipped, we can no longer stop the order. Find out how to adjust your next bill date or cancel your service.

*Once your package is shipped, we are no longer able to cancel or intercept the item in transit. Terms & Conditions

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