Your Meadow subscription is billed monthly. You can view invoices, check payment status, and pay directly from Meadow Admin.
Go to Billing > Invoices in Meadow Admin to see all invoices
Invoices are issued on the 1st of each month for the previous month's service
Click View on any invoice, then Pay Now to select your payment method (card or ACH)
Payment confirmation timing depends on your payment method
Set up ACH AutoPay to automate future payments
When invoices are issued
Meadow bills for the previous month's service. On the 1st of each month, you'll receive an invoice for the month that just ended. For example, an invoice issued on May 1st covers your April service (04/01/26 - 04/30/26).
The invoice status shows as "Sent" when it first appears. Once you pay, the status changes to "Paid."
If the invoice isn't paid by the due date, the status changes to "Overdue." When an invoice is overdue, a notification banner appears in Meadow Admin. This banner stays visible until the payment is confirmed in Meadow's system.
Important: If an invoice remains overdue for more than 14 days, your account will be disabled on the 15th day. To avoid any disruption to your operations, pay your invoice as soon as possible or set up ACH AutoPay to handle payments automatically.
How to view your invoices
Go to Billing > Invoices in Meadow Admin. You'll see your invoices grouped by service period, with the most recent at the top. Toggle between Recent and All to see current or full history.
Each invoice shows:
# — Invoice number
Status — Sent, Paid, or Overdue
Amount — Invoice total
Date — Invoice date
Service Dates — The billing period the invoice covers
Click View to open any invoice and see the full details.
How to pay an invoice
Go to Billing > Invoices in Meadow Admin
Click View on the invoice you want to pay
Click Pay Now
Select your payment method — card or ACH (bank transfer)
Follow the prompts to complete payment
Important: Once a payment is applied to an invoice, the payment method can't be changed. Make sure you select the right method before confirming.
Payment processing times
How quickly your payment is confirmed in Meadow depends on how you pay.
Payment method | Processing time | When the overdue notification clears |
Card | Immediate | Same day |
ACH (bank transfer) | 3–5 business days | After the transfer clears on Meadow's end |
Important: ACH payments can leave your bank account before they arrive in Meadow's system. This is normal. Your bank processes the debit first, but the transfer takes 3–5 business days to fully clear on the receiving side. If your payment falls over a weekend, it can take up to 7 days. During that window, your invoice may still show as overdue in Meadow Admin.
Tip: To avoid service interruption, if you have an overdue invoice, initiate your ACH payment by the 7th of the month. This gives the transfer enough time to clear before your account is affected.
Why you might see an overdue notification
If you see a banner in Meadow Admin or an invoice marked "Overdue," it means the system hasn't confirmed your payment yet. This doesn't mean you haven't paid.
The most common reason: you paid by ACH, the money left your bank account, but the transfer hasn't fully cleared on Meadow's side yet. This is normal and resolves on its own. Once the payment is confirmed in Meadow's system, the overdue notification disappears automatically.
If your ACH payment was sent more than 7 days ago and the notification is still showing, contact Meadow Support — we can check the payment status on our end.
Chat: Use the chat widget in Meadow Admin
Email: support@getmeadow.com
Include the invoice number and the date you sent the payment so we can look it up quickly.
Set up ACH AutoPay
AutoPay automatically charges your bank account when invoices are due. No manual payments, no missed due dates.
To set up AutoPay:
Submit the ACH AutoPay request form
Meadow's billing team will send you an enrollment form to complete
Once enrolled, payments process automatically on the due date
Important: ACH AutoPay charges will appear on your bank statement as Waller Union Inc, which is Meadow's legal business name.
Tip: AutoPay is the easiest way to avoid overdue notifications. Once it's set up, you don't need to log in and pay each month.
Canceling or changing your subscription
If you need to cancel or make changes to your subscription, Meadow requires a 30-day written notice as stated in your contract.
To start the process, email success@getmeadow.com.
For billing questions, you can also reach the billing team at billing@getmeadow.com.
Common questions
Why does my invoice show as overdue if the money already left my bank account?
ACH transfers take 3–5 business days to clear on the receiving side (up to 7 days over a weekend). Your bank debits the funds first, but Meadow's system doesn't register the payment until the transfer fully settles. The overdue notification disappears automatically once the payment arrives.
When are invoices issued?
On the 1st of each month for the previous month's service. Your May 1st invoice covers April, your June 1st invoice covers May, and so on.
Can I pay with a credit or debit card?
Yes. Click View on the invoice, then Pay Now, and select card as the payment method. Card payments are confirmed immediately.
Can I change the payment method after paying?
No. Once a payment is applied, the payment method can't be changed. Select the right method before confirming.
How do I set up automatic payments?
Submit the ACH AutoPay request form. Meadow's billing team will follow up with an enrollment form.
What happens if I don't pay my invoice?
If an invoice remains overdue for more than 14 days, your account will be disabled on the 15th day. Pay promptly or set up AutoPay to avoid disruption.
How do I cancel or change my subscription?
Email success@getmeadow.com with a 30-day written notice as stated in your contract.
Where do I find my invoices in Meadow?
Go to Billing > Invoices in Meadow Admin. You'll see all invoices with their status, amounts, and service periods.