Current Status Page

Any issues that are currently affecting the Dashboard or Mobile app will be posted here, along with updates for outages or downtime

Duncan Paradice avatar
Written by Duncan Paradice
Updated over a week ago

Current System Status

System

Environment

Status

Dashboard

Production

All systems nominal

Mobile App

Production

iOS users on v4.14.8 may be experiencing a crash/login issue

System Updates

In case of a system outage or downtime, updates on the issue, investigation and recovery will be posted here.

Date

Time

Update

6/11/2023

12.11pm

A new version of the app was released to the Apple App Store v4.14.9 which should resolve the crashing issue experience by users on iOS (using v4.14.8).

FIX AVAILABLE:

Please update to the newest version of the mobile app (v4.14.9), and contact the Med App team if you continue to experience issues accessing the app.

6/11/2023

11.32am

An issue was identified with mobile app version v4.14.8 where users on iOS were logged out of the app and then some users had issues where the app was crashing when trying to log back in or open the app.

A fix has been developed for this issue which is submitted to the app store as an update. Approval is in progress as a priority.

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